koodo is saying i have the wrong email address that its not the same as on file this is the only one i know how do i get them to understand

  • 1
  • Question
  • Updated 11 months ago
  • Answered
samsung G4
Photo of Edward Mattie

Edward Mattie

  • 100 Points 100 badge 2x thumb

Posted 11 months ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 103,908 Points 100k badge 2x thumb
You would need to put the same email that you used to sign up
Photo of Edward Mattie

Edward Mattie

  • 100 Points 100 badge 2x thumb
i did i only have 1 email
Photo of Edward Mattie

Edward Mattie

  • 100 Points 100 badge 2x thumb
and i only signed up today lol
Photo of David

David, Mobile Master

  • 89,450 Points 50k badge 2x thumb
It is also possible the salesperson entered your email address incorrectly. If so, you will need to contact Koodo directly to get it corrected.
Photo of Edward Mattie

Edward Mattie

  • 100 Points 100 badge 2x thumb
thats great but what do i do in the meen time i would like to bloc the phone the samsung G4 please
Photo of Dennis

Dennis, Mobile Master

  • 186,900 Points 100k badge 2x thumb
You need to contact Koodo.  Send them a private message via facebook or twitter and I rep will be able to help you
Photo of Robert

Robert, Mobile Master

  • 103,908 Points 100k badge 2x thumb
What do you mean by that?
 i would like to bloc the phone the samsung G4 please