I just currently came back from wanting to upgrade my phone and was SHOCKED to find that Koodo is more expensive than Bell, Telus, Rogers and Virgin. One of the main reason for Koodo in the first place was to provide low cost, problem free cellular service to Canadians and now its more expensive than any of the provider including there owner, Telus. Koodo's call and data plans are also equal to or higher than all other services providers and they don't have Canada-Wide coverage as they say. Don't be fooled by the coverage map like I was.
I have canceled one of my lines already today and porting the other two lines this week to save approx. 35.00 per month ne. Koodo's customer service at the store or by phone has also become poor which is evidence of problems behind the scenes.
Anyone looking for new or upgrade service I would strongly suggest going to another provider like I am. I just spent over 4 hours at a mall talking to all providers and options, Koodo is one of the highest.
Below is the price comparison. Please note that I am looking for an upgrade on line 1 and keep the other line the same or bring your own device in the case of porting. Also, based on a 24 month contract or koodos 24 month tab payment, which is basically the same. Phone upgrade is iPhone 6 16GB. All call and data packages are the same.
270 upfront plus change the package to 64.00 per month + 21.00 for 24 months on tab. Total = 85.00 per month + 270.00 ---- or ----
414.00 upfront keep the current package + 15.00 for 24 months on tab. Total = 74.00 per month plus 414.00.
other line remains the same at 59.00 per month.
Total = 270.00 + 144.00 per month for both lines or 414.00 + 133.00 per month for both lines
270.00 + 21.00 per month for 24 months or
414.00 + 15.00 per month 24 months.
270.00 upfront + 60.00 per month for the first line and 40.00 for the second line and 35.00 for data shareable. Total = 270.00 + 135.00 per month. Both lines. 24 month contact on line 1
268.95 upfront + 60.00 per month for the first line and 40.00 for the second line and 35.00 for data shareable. Total = 268.95 + 135.00 per month for Both lines. new phone one line 1. 24 month contract on line 1.
60.00 per month for the first line and 40.00 for the second line and 35.00 for data shareable. 20.00 discount per month for 2 lines. Total = 268.95 + 115.00 per month = per month for Both lines. New phone on line 1. 24 month contract on line 1.
I didn't take the paperwork from Virgin but the website will show they are cheaper.
Although I think Telus or Bell are better options network wise. There are more deadzones and spots where I get weaker signal with Rogers in my area than when I was with Telus. However, I'm a hockey fan, and love my free Gamecentre Live subscription for this season. I know WiFI calling is a cool thing to try out but there are many VOIP apps that can do the same thing.
It's already evident that it's happening with telus/koodo dropping to the bottom of the lost for new activations. Well with every other carrier being ok the top of that list those customers had to have come from somewhere and you know where they've been leaving.
Time to get off their high horses and realize what kind of a carrier they truly are and stop trying to play with the big boys especially when they can't even offer the basics properly anymore let alone premium services.
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