koodo has on line credit card malfunction

  • 1
  • Question
  • Updated 7 months ago
customer service is a waste of time
Photo of alex nicholas szgatti

alex nicholas szgatti

  • 250 Points 250 badge 2x thumb
  • freedom accepts on line payments from crefit card

Posted 7 months ago

  • 1
Photo of Allan

Allan, Mobile Master

  • 56,506 Points 50k badge 2x thumb
What sort of error are you getting when you try to pay?
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
What exactly is your issue?
What are you trying to do with your cc - bill payment, purchase phone or set up pre -auth payment...etc?
What error message did you get?
Photo of Ranjan

Ranjan, Official Rep

  • 28,608 Points 20k badge 2x thumb
Hey Alex - I see that you spoke with our reps last night and received some information with regards to what needs to be done to update your personal info. to match your CC. If that's not an option, there are alternative methods for payment.