Koodo Does Not Work in France!!

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  • Question
  • Updated 1 year ago
  • Answered
  • (Edited)
No service. Been all around France for the last week and my iPhone SE still shows "no service". Tried restarting - NADA. Ended up having to jailbreak to unlock the phone, and then buying a France SIM card. What a waste!!
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James

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  • frustrated

Posted 1 year ago

  • 1
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Chad Burr, Mobile Master

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Did you buy a roaming package before you left for France?
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James

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No. According to the Koodo website I can do per use rates without signing up for anything.
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James

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Um...yah, I've tried everything.
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James

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It works with a France SIM card. Pop the Koodo one back in, restart and still "No Service".
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Dennis, Mobile Master

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Have you tried to manually select a network?

When you log into self serve, can you see if you are all paid up?

What add-ons do you have?
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Bernard, Official Rep

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James, can you do me a favour and turn your phone on airplane mode and back. Let us know if that resets things. 
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James

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Yes! This has fixed it. Thank you for adding the roaming add ons to my account and walking me through this! It now works.