Koodo data outage in gatineau? It's been hours with out service.

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  • Updated 2 years ago
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James Anderson

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  • not good

Posted 2 years ago

  • 3
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Sophia, Mobile Master

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Nobody has mentioned it, James. What exactly does your phone say? What plan are you on?
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Daniel, Employee

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Hi James! There is indeed an outage in your area at the moment. Our Technicians are working hard to fix the issue. Thanks for your patience.
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David, Mobile Master

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@Skyler,
   Have you tried restarting your phone, making sure data is on, and if both of those steps fail, removing and reseating your SIM?

Usually an outage includes both data and voice.
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James Anderson

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I've tried all except removing the sim. I've even tried resetting the APN.
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David, Mobile Master

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@James,
    Making such changes won't make any difference when there is a stated outage in your area.
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James Anderson

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I herd that there is an outage. Is stated in this thread.
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James Anderson

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Plus I got emergency calls only .
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James Anderson

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Thanks for the reply Daniel.
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James Anderson

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Still waiting for service
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James Anderson

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Well I'm connected to koodo with no signal now.
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James Anderson

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Never mind I still have no cell service or data.
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Manon

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When will the problem be fix?
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James Anderson

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It looks like it's back up☺️
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James Anderson

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I'm getting intermittent signal now
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Manon

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Still no service ? I really my cel today
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James Anderson

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So far so good koodo is back up
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Manon

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Very weak will the service get better?
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Manon

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I still don't have service anybody else?
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David, Mobile Master

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Have you restarted your phone?
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Manon

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Yes I have no luck
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Melissa, Employee

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Hey Manon! There still is an outage and our technicians are working around the clock to get it fixed as soon as possible.  We appreciate your patience!
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Melissa, Employee

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Hey everyone! Confirming that the issue is fixed.  Have a great day!

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