I was with fido for almost 5 years and one day I went to the koodo store and the rep ask me to change it to Koodo. They never told me that 500 day time mins includes the incoming calls as well, I went on vacations and came back activated my phone, got the huge phone bill for $164 and it was all because of the incoming calls they charged me. That is total their fault of not explaining me. My concerned is either wave me whatever they charge, because no body explained me about it and no one charges for incoming or just cancel my contract. I am so disappointed, they could've just at least tell me, so I could not use the service.