Koodo charged multiple times to my credit card for the same month

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  • Updated 5 months ago
Hi, Koodo charged multiple times to my credit card for the same amount for the month of November 2017. Can anyone help me to fix this? Thank.
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Haobo Zhang

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Posted 5 months ago

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Bernard, Official Rep

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Hmmm...we only received one payment on the Dec 19th for the amount that was on your last bill. Where do yo see a double charge Haobo? Do you have a screenshot to share? 
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Haobo Zhang

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Hi Bernard, thanks for your reply. The attached screenshot shows the transactions on my credit card.
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Haobo Zhang

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Here is another one with more details.