Koodo carrier suddenly Rogers

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I have had my Koodo phone since the end of last June and up until now the carrier has always been Koodo. Now suddenly it's Rogers. Is this an OK thing or not?
Photo of Ash S

Ash S

  • 132 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of rikkster

rikkster, Mobile Master

  • 68,350 Points 50k badge 2x thumb
It's possible that your phone is accessing extended coverage that Rogers is offering if you're in an area that has less than stellar coverage with Koodo. There's no additional charge for extended coverage, according to the author of the article from Mobile Syrup. Only Rogers and Fido customers will see the Rogers 'EXT' symbol appear on their phones.


Photo of RudyW


  • 21,890 Points 20k badge 2x thumb
@ Ash What part of the country were you? This is a new arrangement amongs the cell companies and I'm curious where you picked up the Rogesrs signal instead of koodo's.
Photo of Ash S

Ash S

  • 132 Points 100 badge 2x thumb
I'm in southern Manitoba
Photo of Daniel Lui

Daniel Lui

  • 592 Points 500 badge 2x thumb
I've seen this happen to me as well and I'm in Toronto. However, there's also been times when I've seen just EXT instead.
Photo of Mark Kokolsky

Mark Kokolsky

  • 10,722 Points 10k badge 2x thumb
My understanding of all this is that its not supposed to show rogers, all its supposed to show besides Koodo is EXT.
Photo of Veronica


  • 3,528 Points 3k badge 2x thumb
Hello Ash,

This is unusual. Can you please sent us an email with the details at this secured link http://koo.do/11eMLdy , choosing Social Media as a Subject? We will contact you as soon as possible. 

Photo of Ash S

Ash S

  • 132 Points 100 badge 2x thumb
Just sent an email. Thank you!

This conversation is no longer open for comments or replies.