Koodo billing issues

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  • Question
  • Updated 2 years ago
  • Answered
When Koodo over charges you $1,275.00 and you've phoned them three times to have it removed and changed and this still have yet to do so. This is my 5th month with them after switching from another provider. Step up your customer services game I'm not impressed.
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Kaylin Burmister

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  • angry, frustrated

Posted 2 years ago

  • 1
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Ivan, Mobile Master

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I'll bring this to the attention of someone at Koodo.
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Bernard, Official Rep

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@ Kaylin Looking at your account I see the pending credit and will make sure it flows through before your bill due date so you wouldn't get stuck with it.

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