Koodo app shows wrong airtime amount.

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The koodo app shows only 333 airtime minutes, but my plan is for 1000 mimutes. why?
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John

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Posted 1 year ago

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Goran, Mobile Master

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It is likely only showing what you have for the partial biling cycle of when you switched to that plan. Next billing cycle should be normal.
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Ranjan, Official Rep

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Since you just activated your account on the 28th, it's indeed for the partial billing cycle as Goran mentioned. More info. here on how your first bill works. 

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