Knowledge Base/Mobile Masters

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  • Idea
  • Updated 4 years ago
It would be cool if mobile masters had the ability to submit Knowledge Base (KB) articles that could be searched or browsed by us wannabes or customers.
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Not Jeff

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Posted 4 years ago

  • 3
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Robert, Mobile Master

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There is the FAQ that has most of the information IMO... Maybe not all the details tho
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Ahmad

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Chris Petersens

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Are you serious? :-) The last entry is from a year ago. Doesn't seem current at all.
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Not Jeff

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@ Ahmad,

The blog is helpful, but does not have the search component. And even if it did, you're now putting an expectation out there for customers to know to go to the mobile masters site to search for extra info.

I think the FAQ is cool, but could be expanded into a KB that's managed by the amazing team of Mobile Masters here. Also a good way to keep you clowns busy!
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Chris Petersens

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Everyone should just chill.... :-) I don't think Jeff meant any harm, sometimes we take things to personally. :-)
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Chad Burr, Mobile Master

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I chilled 2hrs ago.
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Cameron

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Honestly, Jeff apologized at least twice now and people don't understand an apology. I'm glad that all Mobile masters aren't this bad.
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Chad Burr, Mobile Master

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I accept your apology.
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Sophia, Mobile Master

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Interestingly, the MM's discussed this idea about a year ago (I believe, maybe a bit longer) but it never really took off. We even set up a test wiki. I don't even remember what happened afterwards, it just fizzled out I think.

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