Kick Back to Keep Custumers

  • 2
  • Idea
  • Updated 3 years ago
  • Not Planned
It's common for Koodo and the affiliated stores to offer Gift Cards for new activations. But what about existing customers. (Right now I could get $125 gift card for a new activation with purchase of a new phone, but NOTHING if I buy a new phone as an existing client -- thus making me look at other companies for the next 2 years) By giving a Gift Card for customers upgrading phones, we'll stay, and be more likely to buy a phone from Koodo more often.
Photo of Sheila Reid

Sheila Reid

  • 132 Points 100 badge 2x thumb

Posted 3 years ago

  • 2
Photo of Ahmad


  • 96,102 Points 50k badge 2x thumb
This has been brought up numerous times and isn't something that's likely to happen.

You had the opportunity to take advantage of any deals Koodo had going on at the time you first signed up with them. If you signed up outside of a promotional period, that's not Koodo's fault. Now the customers who are signing up for the first time now are getting a promotional gift. To each their own but It's actually fair for everyone.
Photo of RudyW


  • 21,890 Points 20k badge 2x thumb
Every cell company does the same Sheila. You could play musical chairs and move from one to another but it may not be worth the hassle.
Photo of Mark Kokolsky

Mark Kokolsky

  • 10,722 Points 10k badge 2x thumb
If you watch the ad's, there are upgrade gift card offers from time to time. Its not all the time, but it does happen. Even while its not earth shattering, the iPhone 4S currently has a $150 gift card at retailers that is for both new activations as well as upgrades. So just stay on the look out and youll find them.

This conversation is no longer open for comments or replies.