Keeping old BB add-on when switching to new BB Q5

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I have a BB Curve and an old BB Connect Plus (2GB) add on. If I switch to the BB Q5, can I keep the old add on?
Photo of Barbara Pritchard

Barbara Pritchard

  • 590 Points 500 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 140,262 Points 100k badge 2x thumb
I believe the BB Conenct add ons should work for BB 10 phones. The BB basic and BB social add ons will not however.
Photo of Jorden

Jorden, Mobile Master

  • 33,404 Points 20k badge 2x thumb
Yup certainly seems like you have a good old plan that will work, and the Q5 should be much better than any of the older curve models!
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
It is. I just got one last week. I'm really happy with it. I'm kinda a BlackBerry fanboy so that's my disclaimer.
Photo of Barbara Pritchard

Barbara Pritchard

  • 590 Points 500 badge 2x thumb
Would I be able to keep my old $15 Canada-wide plan, too?
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,364 Points 100k badge 2x thumb
Yes.
Photo of Barbara Pritchard

Barbara Pritchard

  • 590 Points 500 badge 2x thumb
Just to let you all know, I switched to a BB Q5 and kept my old plan and logins. I continue to be impressed with Koodo's service. Keep it up!
Photo of Jorden

Jorden, Mobile Master

  • 33,404 Points 20k badge 2x thumb
Judging from the name of the feature probably not.

Some data packages are able to be carried forward to the Q5 (and non blackbery devices) but those are typically ones without special blackberry names. Usually the ones with BB names (such as BB Social Networking) are not able to be carried forward, and I would assume because of the name of your feature it probably cannot be carried onto a non legacy BB device.

That being said there's the odd Koodo employee on here, and their knowledge and resources are a little better than mine in this situation. Hopefully one of them can chime in soon, but as of right now I wouldn't get your hopes up.

EDIT: There Timo (one of the employees I was thinking of) beat me by seconds with better news!
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 140,262 Points 100k badge 2x thumb
Does that make me the odd Koodo employee then? I always thought that was Zaphod...
Photo of Jorden

Jorden, Mobile Master

  • 33,404 Points 20k badge 2x thumb
Oh Timo you're just special ;)

But honestly aren't we all just a little odd on here :)
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
DFTBA

This conversation is no longer open for comments or replies.