keep your old phone number?

  • 2
  • Question
  • Updated 1 year ago
  • Answered
how do you get your old cell number on your new koodo phone?
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AllyandCraig Hudder

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Posted 5 years ago

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Curtules

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Can can transfer a number from one provider to another at anytime. Provided of course that the number is still active and you at least have the account number, PIN number or serial number on the account in question.
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Jonathan I, Mobile Master

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To double check elgiibility for porting a #:

https://secure.koodomobile.com/checkt...
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PZABOY

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Just make sure you don't cancel the number with the current provider the it is with. Once the number is transferred (ported) it will automatically cancel with the old provider (Which you will receive a final bill or any contract early termination fees).
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MykeC

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Hey Ally, just to add on an additional answer, when providing info from your old account, you can provide either the account number or the imei of your old provider phone. As long as everything matches up, the transfer will be completed within 2.5 business hours & you'll receive text confirmation that it's completed.

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Jess Goldie

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is the IMEI number what koodo wants in the Equipment Serial Number field on the form?
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Jess Goldie

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will I get a notification or email once the phone number has been ported?
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Jess Goldie

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will I get a notification or email once the phone number has been ported?
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Jess Goldie

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And should I activate my new Koodo phone now or wait until my old Bell number has been transfered to my Koodo phone