Keep Getting Not Delivered For Text Messages

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  • Updated 2 years ago
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I have an iPhone 4S that I'm using with Koodo and am trying to send a text message. I keep getting not delivered message and occasionally I will get no service. When I get the Koodo service again, I resend but still get the not delivered text message.
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Anne Hale

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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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Do the messages have a blue background or a green one?
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Anne Hale

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The message I am trying to send is green.
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Timo Tuokkola, Mobile Master

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Ok, then they are indeed going out as text messages and not imessages.
Do you know if they are received and the phone simply says they aren't? If so there should be a way to disable delivery confirmation. If they are indeed not being received you may need to contact tech support.
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Anne Hale

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Just noticed that my iMessage is saying "Waiting for activation". I just signed on with Koodo today. How long will the activation take?
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Anne Hale

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He also tried to call me on the new number and was unable to get through. Not sure what is going on. I really appreciate your help. Thank you!
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Nina Krakovna

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Thanks for the answers Timo! I have the same problem some times and how can I contact Tech support then? Nina
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Timo Tuokkola, Mobile Master

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You can reach tech support at 1-866-995-6636, option 6. Best to call from a line other than your koodo phone, as you will likely be disconnected during troubleshooting otherwise.
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Nina Krakovna

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Thank you Timo! Will do when I get to a line phone somewhere-:)
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Danny

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you can use skype to make toll-free calls.

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