Just switched to iphone 4s and had to get a new sim card, how do I activate it when I'm an existing customer?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I'm already a prepaid koodo customer and I used a blackberry before getting an iphone. I had to get a new sim card so it would fit the iphone, but how do I activate it under my existing account?
Photo of Sophia Nguyen

Sophia Nguyen

  • 70 Points

Posted 5 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
You can swap it in Self Serve under the mobile phone Tab. It's on the bottom left hand side (unless prepaid self serve is different somehow).

You won't need to input the IMEI of the new phone, just the SIM card #.

This conversation is no longer open for comments or replies.