Just activated prepaid sim on iPhone 5. Phone not finding a Carrier please help

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  • Updated 5 years ago
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Ken Andrews

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  • ken

Posted 5 years ago

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Paul Deschamps, Mobile Master

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It may take a little to become active. Try power cycling the phone it usually gets it going.
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Yannick

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Hi Ken, is it a Koodo phone? If not, is the phone unlocked?

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MatB

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Go to settings>General>About>Carrier, what does it show, Koodo, Telus, Rogers, Bell... etc..?
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Ken Andrews

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For all interested. The problem ended up being that I had LTE enabled in my phone settings. As soon as it was turned off he network was found.

Thanks to all who chipped in with suggestions !
(Edited)
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Yannick

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Hi Ken, good news! LTE coverage is indeed not available with Koodo Prepaid. Good catch :)
Welcome to Koodo Mobile!

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