i have a Motorola X purchased less then a year ago from a local Koodo booth. The battery is toast. I visited the Koodo booth to get my phone repaired and the directed me to call a toll free number to have my phone replaced since I was paying for a protection plan. They want to replace my phone with an LG. I just want a new battery for my phone. Does Koodo have a repair department? If not, why can't I exchange my phone?