just hooked up the landline with koodo. The phone does not ring, nor can anyone phone. We can dial out though

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I plugged in our koodo landline today. We still had bell service when I did this. We can dial out, but cannot receive calls, phone won't ring either. I tried plugging in a base, then a standard phone with the same results
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Christine Sly

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Posted 1 year ago

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Paul Deschamps, Mobile Master

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Did you poet a number in or did you recieve a new phone number from Koodo? If you ported a number you already had it can take some time for the port to be completed.
(Edited)
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David, Mobile Master

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The port does not complete all at once. Your outgoing calls will work before your old number gets ported from Bell. Keep a phone device plugged into your wall jack until the port completes, at which time your new WHP will ring when your old number is called.
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Dan Boudria

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i have the same problem.  incoming call go directly to voice mail.  
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David, Mobile Master

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Sounds different. Please start a new thread.