Just hooked up my pre paid and for some reason I can't get it off emergency calls... Help

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  • Updated 3 years ago
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I got a data and a talk boost like it asked me to and I still can't make any calls off it or texts! Am I missing something?.
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Kayla Dawn Price

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Posted 3 years ago

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Sophia, Mobile Master

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Sounds like it Kayla :)

What exactly did you do to get hooked up on prepaid? Then we'll be able what step you may have missed :)
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Kayla Dawn Price

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I went online set up my phone then put my SIM card in... I just got off the phone with support and he can't even get my phone to get off emergency calls only
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Rocky Balboa

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Try removing the battery and sim card? Did you try a different sim card? Also ensure the sim card isn't loose in the phone.
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Sophia, Mobile Master

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Where did you get your phone, Kayla? It might not be compatible with Koodo...

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