Junk phone

  • 1
  • Question
  • Updated 3 weeks ago
Ive had nothing but trouble with my phone since ive gotten it and i cant talk to anyone about it not empressed with koodo. i cant use it on peaker goes silent to other party im talking to and even when its not on peaker if i turn my head ithey cant hear me doesnt matter where i am, ive gone to the kios about 4 time they just reset it and make it sound like im the problem.....i have the protection plan but that doesnt help no one care....
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Sharon Unger

  • 70 Points
  • frustrated, cant get any help

Posted 3 weeks ago

  • 1
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Goran, Mobile Master

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I'm sorry to hear that you have problems with your phone. Sounds like it might be a dud. How long have you had it for? What phone do you have? Why wouldn't the protection plan help you? If it's been within 15 days you can just return it and get another one. Ifnits been over 15 days then you will need to send it in for warranty repair. Whats the kiosk you went to that keeps just resetting the phone and saying you're fine? At some.point it's not. What do they tell you saying it's your fault?

You can go to another kiosk and ask for a warranty repair if you cannot get the one you're going to accept it.
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David, Mobile Master

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On speaker, if you turn away from the microphone, the phone will have difficulty picking up your voice. Simple physics requires you speak clearly to the microphone.
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Dennis, Mobile Master

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So when you go to the kios, are they able to fix the peaker?