John in customer service

  • 1
  • Praise
  • Updated 5 years ago
Thank you John for the best experience with a cell phone provider EVER! You were so patient and professional. It is not often that I get exceptional service from someone that not only cares about the customer, but searches for the best plan possible. I have to tell you, I was in another cable service company office and before I left, I actually cancelled the service! I felt completely taken care of and didn't feel as if I was another number. You took the time and you never let me get frustrated or paniced as I faced a bill that I was completely uneducated with. I can't thank you enough for such a great customer/provider experience. I will recommend all Koodo services for ever because of you!
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Rae-Ann Morgan

  • 70 Points
  • happy

Posted 5 years ago

  • 1
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MatB

  • 32,458 Points 20k badge 2x thumb
Do you hear that John, you should be proud of yourself and Koodo should be proud of you, congratulations John.. keep up with good work man!!!
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Bernard, Official Rep

  • 75,526 Points 50k badge 2x thumb
Thanks for the awesome word Rae-Ann! We would love to pass your comments onto John. Can you share a bit more? Were you talking to John over the phone in our contact center?

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