Ive just got a galaxy ace 11 X. I dont need data.Is it possible to the data option removed from my plan ?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Photo of john brady

john brady

  • 126 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Curtules

Curtules

  • 19,666 Points 10k badge 2x thumb
You can disable data, sure.

Just go into settings, then in the wireless and networks section go to "more settings" then click on "mobile networks" and the disable mobile data. This will prevent your phone from ever going on the internet.

As far as your plan is concerned, do you have a data plan? You can change to a non-data plan on Self Serve if that's the case.
Photo of MatB

MatB

  • 32,458 Points 20k badge 2x thumb
If your Plan includes unlimited SMS/MMS and you need to send/receive pictures, just turn your Data on again and turn it back off when finished.
Photo of Curtules

Curtules

  • 19,666 Points 10k badge 2x thumb
D'oh! You'd think that after telling thousands of people that MMS requires cellulare internet, I'd remember to write it in my posts.
Photo of John Lee

John Lee

  • 36,724 Points 20k badge 2x thumb
If you have no interest in sending and receiving picture texts and want to 100% not be able to access data - you can email or call in Customer Service and request a data block add-on.
Photo of Get it solved !

Get it solved !

  • 4,044 Points 4k badge 2x thumb
just a precision John , i do not think that koodo will do any change to the account if the request is made by email. Better to call directely customer care.
Photo of MykeC

MykeC

  • 20,174 Points 20k badge 2x thumb
Get it solved has it correct. We won't do account changes via email.

________________________
If you see a good answer, give it a star.
Photo of john brady

john brady

  • 126 Points 100 badge 2x thumb
Thanks all. I think a call to customer care for a data block is the thing to do!
Photo of Get it solved !

Get it solved !

  • 4,044 Points 4k badge 2x thumb
yes it is !

This conversation is no longer open for comments or replies.