I'v Unlimited SMS, why am I being charge $5 for additional data & SMS?

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  • Updated 2 years ago
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Kwozimodo Kwoi

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Posted 2 years ago

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Plus if you are sending/receiving video messages you are using data
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David, Mobile Master

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Have you reviewed page 3 of you bill by downloading it from Self-serve? It should provide more details. 

Have you been near the US border & send SMS?
Have you sent picture messages, and had data leakage while sending?
Do you have a data block applied top your account so nothing but MMS (picture messages) go to the data channel?
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Bernard, Official Rep

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First week of October you had roaming text charges. Roaming is not part of you unlimited SMS Kwozi.