itunes deleted current ios, never put anything back in.

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  • Updated 5 years ago
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Was updating my iphone 4 software to the newest ios, and itunes removed my current ios and never put anything back in. Now when I connect my phone, it says the device isn't recognized. I know for a fact Koodo no longer has iPhone 4.. What do I do?
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Cynthia Clairoux

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Posted 5 years ago

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Ivan, Mobile Master

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You'll need to force your phone into recovery mode.

1. Make sure the iPhone is OFF.
2. Make sure you're running the latest version of iTunes.
3. Connect your USB cable to your computer (but NOT your phone)
4. Hold the HOME key while connecting the cable to the phone. Continue holding until you get a popup saying:

5. Follow the prompts in iTunes to restore iOS.

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