It's been almost a week, phone won't work?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Received phone, activated it online, verified email and it says email verified and phone status is active but still unable to call or send texts
Photo of Jaiden Meacham

Jaiden Meacham

  • 70 Points

Posted 2 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
A WEEK? Your phone should work right away, Jaiden. When you say phone status is active, what do you mean, in self service? What does your phone itself say?

Also, try this: switch off the phone, remove the SIM card and battery (if possible) for a few minutes, then put it all back together again. Did that solve the issue?