Item not being delivered

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  • Updated 9 months ago
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So i ordered an expensive phone from the koodo webstore on August 21st and got the shipping confirmation the next day on the 22nd. After that when i check tracking it says 'in transit' since then and the expected delivery date was Aug 23rd. It's Aug 29 now and I haven't recieved my phone yet. Is it common for deliveries being this late? The carrier is canada post. My order number is HFO18545738
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Arshdeep Bhullar

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Posted 9 months ago

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Allan, Mobile Master

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At this point I would contact Canada Post as it appears something is wrong on their end.
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Arshdeep Bhullar

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I did and they asked me to contact the sender as the sender would have to file a ticket to open up an investigation. I have emailed the webstore,still waiting for a reply

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