Self Serve App for Windows Phone

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  • Idea
  • Updated 5 years ago
  • (Edited)
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it would be nice if koodo had a mobile version of the website so i could pay my bill with my phone easily
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William Raymond

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Posted 5 years ago

  • 4
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Marcus Fenix

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You mean the Self Serve app that you can download to your phone?
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William Raymond

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it is not available on windows phone 8
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Jorden, Mobile Master

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Not that I think your idea is a bad one William, but maybe your bank has an app? I use my banks app to make payments on my bill all the time (even though the Koodo app is available on my device).
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Starfox

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Touche. We were unaware of that fact.
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Starfox

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What a fantastic idea
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Sumaya K.

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Thank you for your idea, Starfox. There were others that also suggested it as well.  We've did the math and found
that there's a substantial cost behind developing the app and we currently
don't have enough customers on the Windows phone to build a case for it. For this reason, a Self Serve app for Windows is not
currently planned in 2013.

Jorden, what an excellent alternative to paying your bill. I wasn't aware of either!


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Starfox

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Thanks but William Raymond gave the idea, not me :P
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Some random Mobile Master, Mobile Master

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Sumaya, there is some food for thought in William's idea though! Having a mobile version of Koodo's website would accomodate all mobile platforms in one fell swoop, past, present and future. I agree developing a specific app for a specific platform takes time+money, but having a mobile version of the website is something I really believe Koodo should look into! :)
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Jorden, Mobile Master

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Yeah Sumaya I agree that a mobile self serve site would be nice (wasn't there already one before the apps came out?), and I do all my banking via the RBC app these days :).

In fact I FOUND the mobile site!

selfserve.koodomobile.com

However it doest have the option to process payments, just view current amount owing. Maybe since the foundation is already there an overhaul is due?
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Some random Mobile Master, Mobile Master

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Let's vote for this :)
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Sumaya K.

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Oops, thanks Starfox for the clarification! ;)

Based on what I'm hearing, the ask is to add the payment option on the mobile self serve. Ok, I'll put that on the list of ideas I'll take to the team. Feel free to vote on this so that we get more interest.

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