It won't let me sign in with my email and password to add top up card

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  • Question
  • Updated 1 year ago
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Yvonne Simpkin

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Posted 1 year ago

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Robert, Mobile Master

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Hello Yvonne,

Do you have an error message when you try to sign in? Are you signing in on the prepaid self serve website?
(Edited)
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Dennis, Mobile Master

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Have you signed in before?
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Cindy Dawlton

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Not that I know of
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Dennis, Mobile Master

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Have you registered before?
I guess you must have registered in order to activate your prepaid.

Maybe you are using the wrong login/password?

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