it says not connected to a service and asking for another 40 dollars to use phone

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  • Updated 8 months ago
I just bought a 40 dollar prepaid phone plan using a vouture and activated it online says its ready to use and now it says not connected to a service and asking for another 40 dollars to use phone
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dulton

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Posted 8 months ago

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titaniumtux

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Very strange...if I understand correctly, you:

  1. Are on pre-paid
  2. Bought a $40 voucher
  3. Prepaid doesn't recognize the voucher after adding it?

Your best bet might be to contact Koodo directly via facebook or Twitter (aside the obvious calling into customer service).