It says i paid my bill on my bank account. But not on my koodo account. And I'm still disconnected.

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I just payed my bill threw my bank payee. It shows that i paid on my bank account. But doesn't show up on koodo. Does it take time to go threw?
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Posted 4 years ago

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Dennis, Mobile Master

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Yes it does take time to go through.

When was you bill due?
When did you pay it? Banks take 3-5 business days to process
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rehanna jensen

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I've paid my bills to and I'm wondering y they didn't take it off the app and its been longer then 3 or 5 business days
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rehanna jensen

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My bank account online said it has been paid to
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Hi Rehanna, 

We'd like to help but we can't access your account on this public forum. If you would like more details about a payment made out payment department is at your service. Reach them at #227 from your Koodo phone or at toll-free 1-855-325-6636 and my colleagues will be able to further assist you.

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Todd Leblanc

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Please keep in mind It may take a few days for the bill to be processed though the banks it can take a day or a week or even a week and a half
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Matthew Sider

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Call koodo there option may help you out you can pay bills through koodo that may help you
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Robin de Villiers

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i paid my bill- february. the funds were withdrawn from my bank account. i received eml confirmation from koodo my february bill was paid and to keep the confirmation, as i have done. these funds paid are not yet reflected on my bill. who do i contact to clear this up????
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Call Koodo at *611 from your Koodo phone

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