Issues related to changing plans

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  • Updated 5 years ago
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I have a 45$ plan with a Galaxy S3 and I got it at 0$ with the medium balance. If I change my plan via the koodo website, will I have to pay additionnal fees and will this change the price of my phone even though I would keep the balance?

I think I don't really need the data and I could be fine with only the WIFI and a 30$ plan.
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christianfroment

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Posted 5 years ago

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Ivan, Mobile Master

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The $30 plan should be fine. Tab M requires at least a $30 monthly plan. The $5/month tab fee will still apply each month on top of your $30 plan.
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Myke

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There shouldn't be any additional charges. If you were to make the change today, this is how your next bill would look:

New Rate Plan(normal month price)
New Rate Plan(prorated price)
Old Rate Plan(prorated credit).
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Camilo_A

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Hi there...

You can definitely change your plan, your TAB won't be affected and you will keep the 5$ TAB charge on top of your plan...

The plan change online takes effect right away and you can do it once per billing cycle. There is no cost to change it yourself on the Self Service account.

Remember, if your plan is an expired plan, then you wont be able to go back to it...
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Dennis, Mobile Master

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There are no additional fees for changing your plan on Self Serve.

This does not change the price of the phone you already have paid.
However your Tab is being paid off at 15% of your monthly plan, overages, etc. So if you take a smaller plan, then your Tab is being reduced at a slower pace. But either way, your existing Tab will be zero'd after 2 years no matter what
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Jonathan I, Mobile Master

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Did you get Medium Tab immediately when it became available or was it a few months later?
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Dennis, Mobile Master

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Should that matter since the CRTC said it wasnt approved.

I'm just asking so that I can give the appropriate answer. I have the the BYOD discount on all my lines so I dont see how the Tab gets reduced.

But if it is Option 2, then I dont see the point of the 15% (it just complicates things). It should just be: you contribute $5 and Koodo contributes $7.50 (for the Tab M of course)
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Myke

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The contribution is 15% + the $5 for the medium tab charge.
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Jonathan I, Mobile Master

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Well with that calculation, Koodo isn't WCOC compliant.
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Myke

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Which is why Koodo will wipe the remainder of the negative tab if it's not cleared after the 2 years.
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christianfroment

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Thanks a lot for the quick answers guys!

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