Is this a bug!?

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  • Updated 4 years ago
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I was thinking of switching plans and found a bug where it says that there is a plan of 3Gb of data and unltd minutes for 75$ but the monthly plan total is 55, while the only available plan for 55 is 2gb!
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Pablo Acevedo Rtpo

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Posted 4 years ago

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Some random Mobile Master, Mobile Master

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Are you in Quebec, Pablo?
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Daniel Kim, Mobile Master

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$55 plan with 2gb definitely sounds like a quebec plan. As for this $75 plan with 3gbs, I can't seem to find it on koodo's website for any region. This might be a bug but I guess we'll find out soon enough.
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Some random Mobile Master, Mobile Master

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Not so long ago, QC had a 3GB/$55 plan which was retired recently. It's not available anymore on new activations, but maybe (just MAYBE) it's still available to existing customers when changing plans thru Self-Serve... I dunno.
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Pablo Acevedo Rtpo

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Yes, i'm in Quebec, but i was not changing plans, i was just looking at the avaliable plans , and there it was, what is even more strange is the fact that in the cart it's stated that i would have to pay 63.24 monthly if i choose the plan!
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Pablo Acevedo Rtpo

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Nope, my cart was empty and i added it yesterday :P
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Some random Mobile Master, Mobile Master

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You added it yesterday?? But there isn't even a $75 plan on the website Pablo :oP
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Pablo Acevedo Rtpo

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I know! that's what i said, i added the 55$ plans, and the 75$ plan appeared just like that in my kart!
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Some random Mobile Master, Mobile Master

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Well, in that case, edit your cart to keep only the plan and SIM, and try to checkout :oP That 3GB plan is awesome (especially if you're able to get it after it's been retired!)
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Pablo Acevedo Rtpo

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I tried but adding a phone was required , and i'm already at the top of the tab

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