Is there something up with the Self Serve site? I can't change my plan...

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  • Updated 5 years ago
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Trying to alter my plan in the self serve window. Everything I click on seems to just take me to the top of the page and doesn't actually show any alterations.
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Adam Sharkey

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Posted 5 years ago

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Yannick

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Hi Adam, we don't have any reported issues with Self Serve right now. You should delete the cookies & browsing history and empty the cache, then try again. Our website is optimized for the latest version of Internet Explorer and Firefox. Keep us updated!

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Adam Sharkey

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OK, It seemed to go through this time. One quick question. Since today is the start of the new billing period, will the new plan start today (I changed it 5 min ago) or will I have to wait until Aug 17?
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Sophia, Mobile Master

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The plan changes on the day itself, Adam, so today :D
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Adam Sharkey

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Excellent. Thanks for the answers :)

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