is there any way to get a refund on boosters.

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 611 mentions

Either i messed up the person at the booth must have messed up and given me $50 worth of data instead of the 500 minutes that i asked for so i want to know if i can get a refund and buy the minutes
Photo of andrew mercer

andrew mercer

  • 70 Points

Posted 4 years ago

  • 1
Photo of Ahmad


  • 96,102 Points 50k badge 2x thumb
If this happened just recently like today or yesterday and haven't used much of the data, I'd immediately call Koodo at *611 from your Koodo phone and speak with a rep. Explain your situation and they may do it for you. Officially the answer would be no as boosters are non-refundable but just explain your situation. They are usually very fair. When you call, there's going to be a message that says you may be charged $5 for assistance. Don't worry about that fee as its for people who would rather call-in than do things on self-serve (in this case you can't)

This conversation is no longer open for comments or replies.