Is the Community website acting up for anyone else?

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  • Updated 5 years ago
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It's taking about a minute to load a page, and when it finally does, none of header or footer graphics are loading. Just wondering if it's doing the same for others. I've had it happen in the past once or twice, but this has been going on since last night now, a little longer than required for forum/database maintenance, which is what I assumed it was before.
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Iglooman

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Posted 5 years ago

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John Burke, Mobile Master

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Works fine for me on my phone (mobile & desktop versions) & laptop.
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Iglooman

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This is what I get, similar at the bottom of the page.



Tried in different browsers too.
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Sophia, Mobile Master

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Same problem, also it's ever so slow, it took about 7 minutes to load this page alone!
(Windows 8, Chrome, FF and IE browser all do the same)
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Iglooman

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Profile pages load up no problem, but there are no point calls made on them. Hopefully things will return to normal once a maintenance is run on the database...
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Don

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Same thing here, it just started working properly.
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Sophia, Mobile Master

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It's fine now, all back to normal, pff!
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Sophia, Mobile Master

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Today it's been bad again... most of the day :( In fact it's really, really slow at the moment! Guess it'll mean a little job for the gurus tomorrow :)
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Voyager

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It has been a bit wonky this morning for me as well.
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EmilX

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Just logged in. Works for me no problem. Browsers sometimes can the root cause of all evil. :-)
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Iglooman

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Yeah, that's why I figured I'd try a couple different ones, but same deal. :(
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Chad Burr, Mobile Master

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Same problem for me
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Don

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Actually, it did the same thing to me on my pc with Aurora, IE and my phone on stock and Chrome :-S. Now it works fine.
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John Lee

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That's strange. The website is fine for me. I know sometimes, browsers do that as I have experienced that on other forums and even on facebook. Try restarting your computer maybe?
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Iglooman

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Yep, did that between last night and this morning. Fresh session on a browser that has never visited the site so cookies or temp files wouldn't be an issue. Same deal. Other browser session isn't logged in, so not a per user issue...
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Paul Deschamps, Mobile Master

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just logged in and everything is good here on my phaplet lol
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Paul Deschamps, Mobile Master

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Ok now it keeps taking like 30 seconds to a minute to load a page.
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Iglooman

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Mobile version might not show as weird as the desktop version, but can you see/access points? If not, I'd be more sure the issue is points database related. I haven't explored the mobile version to see what the layout is like before this, so I can't compare.
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Rodger Randell

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Yes having the same problem
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rikkster, Mobile Master

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Maybe Koodo/Get Satisfaction are doing site maintenance - had the same problem yesterday, graphics and hyperlinks were all over the page, looked very similar to the image iGlooman posted, no issues today though.
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Paul Deschamps, Mobile Master

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I contacted the Dev Team at Get Sat and they said it seems to have something to do with the customizations possibly. They are going to look into what exactly caused the issue but have got it going again. :-)
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Iglooman

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Nice! Still weird here, but hopefully it'll straighten out soon with them working on it. Thanks Kid.
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Chad Burr, Mobile Master

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Working fine for me now
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Robert, Mobile Master

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Got the problem here too! Tried restarting and all this, but doesn't work... Oh well
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Iglooman

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Keep checking, finally sorted out here at about 8:45pm
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Paul Deschamps, Mobile Master

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Timo Tuokkola, Mobile Master

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Great, now the site is acting up on me. Getting this exact same issue on my asus transformer tablet, both with the default browser and with Chrome.
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Robert, Mobile Master

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It is getting long before it gets fixed. It took me 5 minutes to load this page... :/
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mattjs

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This is what happens when you don't build a forum yourself and instead rely on a third party service, you're pretty much at their mercy.
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Don

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Reminds me of DotA (nerdy reference :D )
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MykeC

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Hey Don, by chance do you mean Defense of the Ancients or something completely different?
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Don

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You're absolutely right Myke, Defense of the Ancients. I used to be a beta tester for them. What mattjs just said, reminded me how the relationship between Koodo's community and Get Sat is similar to the relationship DotA and Warcraft 3 had.

P.S. I am having the "Jason" bug again... :-(
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Iglooman

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Was fine when I logged in this afternoon for a minute to check for answers to my question, down again tonight. :(
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Paul Deschamps, Mobile Master

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They must be fixing it before the weekends over. I haven't been able to get on all day till now.
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Joong Ho

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Same problem

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