Is my iphone 5 unlocked?

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  • Updated 4 years ago
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24 hours ago I called customer service and requested my iphone 5 be unlocked (monthly plan). I was told to wait half an hour, then back up and restore my phone in itunes. Waited an hour and did this. I expected to receive notification that the phone is unlocked, but have not. Just spent 20 minutes waiting for customer service, then was cut off. Any suggestions? Thanks.
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Susan Grant

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Posted 4 years ago

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Jonathan I, Mobile Master

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You won't really receive a notification that the phone's unlocked. The only real way to test it would be to insert another provider's SIM card to try it out.
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Daniel Kim, Mobile Master

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yep it should be unlocked. Try popping in a different network's sim just to be sure.
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Zaphod Beeblebrox

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Once the unlock process was initiated, there should have been a support link given to you to write down in the event the unlock wasn't working.

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