Is warranty of nexus 5 from Koodo Mobile transferable?

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  • Updated 3 years ago
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Hi, I'm about to buy a nexus 5 from someone who got it from Koodo Mobile. He/She will give me the receipt as well, so my question is, will the warranty of the nexus 5 device be transferred to me? Can I just come to Koodo Mobile kiosk with the receipt and the phone to invoke the warranty if such need arise?
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banie setijoso

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Posted 3 years ago

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HippieLongstocking

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Hey Baine!
Unfortunately it isn't as the service is tied to the device IMEI and customer.
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banie setijoso

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Thank you for the quick reply. Well that sucks... So there is no way to transfer it huh? Even if the original buyer tell Koodo to transfer it to me?
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Nabil, Employee

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Hi there,

All Koodo phones come with a 1-year Manufacturer’s warranty, except our certified pre-owned Phones.

If you decide to activate an account with Koodo, the warranty will be still honored by the manufacturer and Koodo. Just go to the Kiosk with the phone and the proof of purchase and a rep will assist you.

If you do not activate an account with us :-(, you won't be able to benefit from the free assistance at the kiosk, and you will have to contact the manufacturer directly.

Hope this helps :-).

Thanks

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banie setijoso

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Thank you for that details answer. I guess I have to contact Google now if they will honour the warranty or not. Thanks again
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Ivan, Mobile Master

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You have the receipt so Google has to honour the warranty (unless the phone is physically damaged).

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