Is this a scam?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I just received an email message from goodcall@koodomobile.com with subject "Welcome to Koodo prepaid" and saying "Thanks for choosing Koodo Prepaid", but I did not opt for the KooDo prepaid service. Is this another scam?
Photo of Rodney Savidge

Rodney Savidge

  • 70 Points

Posted 3 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,584 Points 100k badge 2x thumb
I just got the same thing and I'm not even on Koodo anymore so I'd say it's pretty damn odd. I'll ask Koodo reps directly and let you know.
Photo of Barbara Pritchard

Barbara Pritchard

  • 590 Points 500 badge 2x thumb
I got one this afternoon too. We haven't made any changes to any of our monthly plans, and we have no Prepaid plans.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,584 Points 100k badge 2x thumb
Ok I talked with koodo and we were all sent these by mistake. I was advised to just delete it and don't worry nothing has changed on anyone's accounts.
Photo of Teri Englbrecht

Teri Englbrecht

  • 60 Points
I got the same! Was it a mistake on Koodo's part or is there a hacker out there looking for my personal info?
Photo of Curtis

Curtis

  • 1,330 Points 1k badge 2x thumb
Hey Teri,

What Paul said is true, we had an email glitch that we're looking into. No one was hacked, so no need to worry.

If you haven't already, you should receive another email explaining the situation eventually.

________________________
If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.