Is there a way to request my next bill be sent by snail mail?

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  • Updated 4 weeks ago
I recently let my driver's license lapse, only to discover that I conduct all of my business online and therefore have no utility payments to use as proof of residency.

Would Koodo mind sending me a bill by mail?
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Posted 4 weeks ago

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Paul Deschamps, Mobile Master

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Unfortunately Koodo has completely stopped paper bills
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Allan, Mobile Master

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You can request bills though at something stupid like $5/bill. Youd be better off to print it off yourself though.
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Bernard, Official Rep

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Just to be clear, the $5 fee is for one time invoice reprints.
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Timo Tuokkola, Mobile Master

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The pdf copy of your bill that you can find in self serve is literally the exact same document that the paper bill would be. You just need to print it out.
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Yes, but it doesn't come with postage. The point here is to prove I live here with a government verified document, which a letter handled by the canadian post for a utility would accomplish.

'Just print your internet bill' doesn't help when they specify that "You can prove that you’re an Alberta resident by providing the registry agent with a utility bill or other statement that has been mailed to your residence. Electronic statements, such as bank statements, aren’t allowed."

My electric provide told me to print it too. -.-
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David, Mobile Master

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Unlike a cellular phone which can be used anywhere, a Utility is served to a fixed address - in other words the bill delivery address and the service address match. Not so with a mobile phone bill, or a bank statement. You would be better to complete this through a utility such as electricity, natural gas, cable, etc. whose service is delivered to your dwelling, not a mobility company.

From Service Alberta:
At least one of the following types of original documents with your Alberta address may be presented as proof that you are living in Alberta:
  • electronic utility bills showing an Alberta address 
  • other non-utility statements or correspondence mailed to your Alberta address

You could also:
Ask your bank to send you a fresh client card / credit card
Provide your municipal tax notice / tax assessment
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David, Mobile Master

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Your utility bill should come with a PDF matching the paper bill they would have sent in the past. You can print it and use as in the past.