Is There A way I Can Upgrade To A New Phone While Keeping My Current Plan

  • 1
  • Question
  • Updated 1 year ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I want to upgrade to a new phone. I currently am on Tab medium and want to stay at Tab medium. When I go to order the phone I want, it makes me change my plan
Photo of Armaan Goraya

Armaan Goraya

  • 92 Points 75 badge 2x thumb

Posted 1 year ago

  • 1
Photo of David

David, Mobile Master

  • 93,728 Points 50k badge 2x thumb
You may be on the old Tab system, where Koodo applied a portion of your payment to the cost of the phone. As those plans are no longer available, the system asks you to change your Plan. I believe you can be switched and keep your current plan if your monthly payment is above $40, else you may have to choose a phone on a Tab Small. 

Contact Koodo directly to see what they can do for you. You can contact them on Facebook or Twitter.  How-To: you can send a tweet to @koodo - and one of Koodo’s agents will help take the conversation private, or send them a private message from Koodo Phone Numbers: *611 from your cellphone, or 1-866-995-6636.

This conversation is no longer open for comments or replies.