Is there a waiting period for easyweb payments to go through?

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  • Updated 3 years ago
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I recently paid my phobe bill via easyweb but, the koodo selfserve and websites state that I havn't paid yet. Is there a waiting period of a couple business days for the payment to go through? Or for the website to show that I have paid?
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Sanna

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Posted 3 years ago

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Dennis, Mobile Master

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Online payments can take up to 3 business days.  Then Koodo's website may take longer to update.  If it is clear that you paid online correctly, then dont sweat it
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Sanna

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Alright, thank you so much!
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rikkster, Mobile Master

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I've found that it's best to call customer service (611 - billing) just to give them a heads up that payment was made. By giving the Koodo billing rep the TD payment verification code, they will know for certain you've made the payment.

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