Is there a setting on a 5 Neo that enhances cell service. I have family and friends with koodo that get service where I dont

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  • Updated 2 years ago
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Sue Lowen

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Posted 2 years ago

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Goran, Mobile Master

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Unfortunately not. Phones automatically adjust power to antennae and transmitter /receivers as much as they can as needed. What phones do they have? Try swapping Sim cards with them to see if the problem follows.
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rikkster, Mobile Master

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To add: try switching to a different network mode, (WCDMA Only). To switch network modes, go to: Settings > Mobile networks - tap on Network mode and select WCDMA Only (if displayed in the list). No need to reboot the phone. Monitor the phones' signal strength (it should increase) and make a few calls to test.

Your location and proximity to the nearest cell tower can also be factors. Your friends and family may live closer to the tower that services your area and probably see a stronger signal.