Is there a point trying to wait on the phone for a customer service rep today for the Christmas plan?

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  • Updated 5 months ago
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Is there a point trying to wait on the phone for a customer service rep today for the Christmas plan? I got through yesterday and was transferred and was hung up on after 2.5 hours. Today I tried again and waited 2 hours before being disconnected. I would like this plan but I also need to work! I do own my device so I would go somewhere else if I can't get through, but I'd rather not if I can avoid it.
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Amber Garrett

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Posted 5 months ago

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Allan, Mobile Master

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If you have a Koodo store close by go there. Not sure why everyone is choosing to wait on hold.
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Hitomi Tsurumaki

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it seems like it.. that's too bad :(
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Amber Garrett

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I did eventually get through, and they honoured the 10GB plan!... stay strong everyone!
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Hitomi Tsurumaki

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Congrats!:)
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Hitomi Tsurumaki

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I got through and finally got the promo plan just now !!:) I am an existing Koodo customer. As long as you don't have any tab left, retention reps will give you the deal!
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Ian Thomson

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whats the phone number

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