Is Service Fair

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  • Question
  • Updated 4 years ago
  • Answered
I havnt been a koodo member that long and i am not impressed....at first i did nto receive a bill for months so like any compaany they cancel my service....25$ reactivation fee...the data is slower than paint drying....and everytime i get a txt msg the messagin app freezes....EVERYTIME... txt msgs are often hours late and quality of call is not good....AND when i call to make a complaint i get RUDE PEOPLE i wont recomend or continue service...phone is nexus 4
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Trevor Newark

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Posted 4 years ago

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Paul Deschamps, Mobile Master

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Sounds like it may be some phone issues as those issues mentioned are not normal for Koodo by any means. Have you tried another device?
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Trevor Newark

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with all do respect i shouldnt have to....a phone worth several hundred dollars should be problem free....typical problem with businesses these days....want the most for the least
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Timo Tuokkola, Mobile Master

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With all due respect, that's like arguing that a Jaguar will never fail to start because it's an expensive car.
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Khaleila

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Hey Trevor,

Thanks for reaching out. Due to not having access to your account information here, would you mind sending us an email to: http://koo.do/YqucV0 so that we can take a closer look into this. Thank you.

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Cameron Jones

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Lots of issues here... I never understand why people don't sign up for pre-auth payments so that you can avoid situations of being cut off
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Tina Carrocci

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It would be a lot easier
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Tina Carrocci

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Thanks

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