Is koodo down right now? My service is disabled not disconected but disabled. Cant call koodo

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  • Updated 1 year ago
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Darlene Manson

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Posted 1 year ago

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Bernard, Official Rep

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No it's not down Darlene. It could be connection on your device or your SIM card. Also, bear in mind accounts have to be in good standing for service to be operational.  
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Darlene Manson

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Bernard, Official Rep

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If you can log in online can you see if your account is in good standing, no past due etc?
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Darlene Manson

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There is a past due but only a month and i made arrangements. And if it was disconnected i would be able to call koodo
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Darlene Manson

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Anyone?????
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Bernard, Official Rep

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Please turn the phone on airplane mode and back and if you can check the sim connection. Hopefully that will fix if the issue with phone or connection.