Is KOodo charging 5.00 for customer service call? Outrageous

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Photo of Alison Kay

Alison Kay

  • 102 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 139,982 Points 100k badge 2x thumb
No. They are not. If you actually listen to the message, it says that a $5 free MAY apply. Not that it will. The fee is charged if you have customer service make a change to the account which could be made free of charge through self serve.

This conversation is no longer open for comments or replies.