Is it possible to switch plan from tab plus to tab?

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  • Updated 2 years ago
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  • (Edited)
Tried searching answers from here from tired of looking...
Right now I am on a tab plus but my plan is only $49 with 500 mb and 300 LOCAL daytime minutes, not canada-wide. I just moved to Koodo last 27th of December. Is it possible that I can switch to $45 tab plan because I want CANADA-WIDE minutes, not LOCAL only. But as I said I am on tab plus and the lowest plan is $69 in order to have canada-wide minutes, but I don't need unlimited anytime minutes or 50% more data. Getting that $69 plus the $21 tab is too much for me.
I know I should have get the tab plan only but that day I can get the phone for $0 instead of $99 if I go with the tab plus plan (price matched). I went to a mobile shop and not in a koodo kiosk.
That time according to koodo online phone pricing. For tab only I have to pay I think $400 and  $256 for tab plus.
Just realized upon logging on to my account that my minutes are for local calls only and was very disappointed. If that 300 minutes is only canada-wide, then I don't have this problem.
My thoughts:
1) Do I need to pay the tab balance if it is possible, before I can switch plan (to tab only) of which I learned from here only after 90 days?
or
2) Need to pay that $400 like getting the phone with tab only for the first time? or maybe that  $144 difference ($400 less $256)?

I'll appreciate any ideas!!!
Thanks
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Tony Plaza Sabate

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Posted 2 years ago

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Ahmad

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You'll need to pay off your tab in order to switch to a regular plan. You can do this via self-serve and have the tab applied to your next bill.
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Tony Plaza Sabate

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Yeah? After 90 days since December 27th or end of March? I think that's what it showed up when I clicked that pay off tab button...
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Chad Burr, Mobile Master

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Are you sure you're on tab plus? The plans introduced with tab plus are all Canada wide before that there was tab large which also only had Canada wide plans. you can't take tab plus or have taken tab large without a tab plus / large plan.

What's the actual name of your plan in self serve?
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Tony Plaza Sabate

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bad inquiry..
tab plus: 500 mb and 300 local minutes. 
I have to pay $21 for the phone every month so that's make it more tab plus

if you look on plans now in koodo website, they also offer for $10 less for each  tab plus plan 300 LOCAL minutes, if you don't like unlimited...
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Chad Burr, Mobile Master

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Every plan I see on the website is Canada wide.

Can you screenshot what you're looking at?
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Mayumi, Mobile Master

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https://community.koodomobile.com/koodo/topics/cant-find-my-monthly-plan

I thought it's good idea to offer reduced price for limited minutes.
But more I think about it, it's should be Canada wide minutes because you have limited minutes
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Tony Plaza Sabate

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To Chad Burr and Mayumi:
I am not on my phone so I can't do screenshot. Go to the SHOP, then ALL PLANS, scroll down to CANADA-WIDE TAB PLUS... there is a promotional rate there for each plan.
I copied one of them as shown below,

Canada-wide Tab Plus $69
Unlimited Canada-wide anytime minutes
1 GB of data
Additional data $10/500 MB

**Don’t need unlimited minutes? Get 300 local minutes and save $10/month. Only available in store.

  Add to cart

All plans include:
  • Unlimited evenings and weekends (5pm)
  • Unlimited messaging (text & picture)
  • Call Display, Voicemail, Call Waiting, Conference Calling and Unlimited Canada-wide Family Calling
No idea if the offer differ from one province to another but that's what it showed up on my PC screen.
**************************************************************************************************
Canada-wide Tab Plus When you buy a phone with Tab Plus, you'll need to choose from these exclusive plans.*

$69 per month
Unlimited minutes
1 GB of data
Unlimited messaging

Available for $59 a month with 300 minutes**

$79 per month
Unlimited minutes
2.5 GB of data
Unlimited messaging

Available for $69 a month with 300 minutes**

$89 per month
Unlimited minutes
4 GB of data
Unlimited messaging

Available for $79 a month with 300 minutes**

$109 per month
Unlimited minutes
7 GB of data
Unlimited messaging

Available for $99 a month with 300 minutes**

$129 per month
Unlimited minutes
10 GB of data
Unlimited messaging

Available for $119 a month with 300 minutes**
(Edited)

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