Is it possible to remove automatic topups for prepaid?

  • 1
  • Question
  • Updated 2 years ago
  • Answered

I have a prepaid plan currently registered with a $15 automatic topup. I wish to remove this but I can't seem to find an option on the self serve site. 
Photo of Harrison


  • 70 Points

Posted 2 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 143,084 Points 100k badge 2x thumb
Click "Billing" in the top menu, Harrison, then "Manage Automatic Top-ups". You will find a setting to remove auto top-up there :)