Is it possible to put a data block on a cell phone and not be able to make changed to the account from that phone without a password?

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  • Updated 4 months ago
My senior father has a phone I gave him but he continually goes over his data limit and simply keeps adding an extra GB for $20. Last month he used over 12GB of cell data.

Currently he is setup to manage his own account (I am the owner) so I can remove that feature, but will that stop him from being able to continually incur extra charges?

I would like to remove his data all together and look to more affordable internet solutions.
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Derek Grant

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Posted 4 months ago

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Dinh, Mobile Master

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Hi Derek,
Koodo has shock-free data to stop data overage, but if the text of data overage was accepted, the data will be topped up again. It will be hard to control even if your father don't have access to your selfserve.

I would suggest you buy him a prepaid plan, so you can control precisely how much data he could use.
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Goran, Mobile Master

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Well you can get the 2 dollar a month data block add-on. It can only be removed by logging into self-serve and navigating to add-on and removing it. That would do it to keep the plan. Any post paid plan tho has the ability to use data otherwise and to 100% guaranteed remove it, you'd have to do as Azure suggests and go prepaid so you'd be forced to buy data manually.

Does your father need to have the password to go into self-serve?
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